Good Ground appointment & account messages
Good Ground, LLC sends appointment, onboarding, account and support texts to people who authorize them, and responds to conversations people initiate. Promotional messages require separate consent appropriate to that purpose. A booking request by itself is not permission for promotional texts.
Permission before messages
Before sending, we explain who is texting, the message purpose, variable frequency, possible message and data charges, and STOP and HELP options. We keep a record of the permission. If consent is obtained on a recorded call, recording notice and any required recording consent come first. You may decline texts and use email instead. Buying a service does not require text-message consent.
Frequency, cost & delivery
Frequency depends on appointments, account activity and your conversation with us. Your carrier’s message and data rates may apply. Delivery can be delayed or fail because of network or device conditions. Carriers are not liable for delayed or undelivered messages.
Stop messages or ask for help
Reply STOP to opt out. After any permitted confirmation, further program messages stop unless you provide renewed permission. Reply HELP for assistance or email [email protected]. Tell us when you change or give up your number. A fresh opt-in is needed before restarting a stopped program.
Privacy & messages from our clients
We do not sell mobile numbers or messaging opt-in records or share them for others’ promotional use. Delivery providers receive only the information needed for their role. See our Privacy Policy.
Texts sent by a contractor using our platform come from that contractor. The contractor is responsible for its notices, consent and campaigns. Reply STOP to that sender or contact the business about its messages.
Good Ground, LLC
P.O. Box 113
Williamstown, KY, USA
Legal: [email protected]
Privacy: [email protected]